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General terms and conditions and Fees

​Whilst we make every effort to ensure that the content on the site is accurate and current, we give no guarantee that the content will be free from error. We exclude any liability for any errors and omissions on the site. The access or use by you of the contents of this website is entirely at your own risk. We do not make any representation or warranty and expressly disclaim any and all such warranties and terms in respect of any products, services, information or materials.

 

We do not accept liability for any consequential or incidental damages or for any other indirect, special or punitive damages whatsoever that arise out of or are related to the purchase or use of any products or services from the site through us. Due to the continued development of our products and services, the information detailed on this website may not be up to date. Refer to us for confirmation of the current status of any product or service. We may temporarily or permanently change any of these terms and conditions without affecting any accrued rights or liabilities.

We are a regulated firm registered with the Solicitors Regulatory Association (SRA). SRA number 8003477.  

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All solicitors are bound by the same SRA principles and must act:

1. In a way that upholds the constitutional principle of the rule of law, and the proper administration of justice.

2. In a way that upholds public trust and confidence in the solicitors’ profession and in legal services

provided by authorised persons.

3. With independence.

4. With honesty.

5. With integrity.

6. In a way that encourages equality, diversity and inclusion.

7. In the best interest of each client.

Complaints are handled internally, please contact us in the first instance and the matter will be investigated and responded to expeditiously. We aim to deal with any complaints promptly, fairly, openly and effectively. Thereafter a client has the right to complain directly to the SRA and the legal ombudsman.

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Each terms of engagement letter (client care letter) sent to the client and will include all necessary information in respect of insurance, compensation, regulations, transparency, complaints procedures costs and VAT. 

To ensure transparency fixed costs or estimated costs are indicated with services where possible. 

Fees will vary depending on the solicitor, lawyer or barrister and the work involved. Although we prefer to offer fixed rate legal services our usual hourly rate is between £250-£350 per hour. 

Every case is different, and we encourage people to contact us for an estimate for their individual case so we can provide an estimate outlining a range of potential fees to make sure that clients get the right amount of support to meet individual circumstances. We will update clients regularly on costs throughout the matter so they can stay in control throughout.

We will discuss our fees with you at the first meeting. Whilst many firms charge an hourly rate, we prefer to work with fixed fees which are payable at the beginning of the case. This way you will always know exactly how much your case is going to cost from the start and there will not be any hidden extras at a later stage.

 

Our fees are determined by a variety of factors, including the scope of your case and how much work we undertake. We’ll be able to tell you about costs in our first conversation with you, after we know more about your individual case. If they should change throughout your case, we’ll always let you know promptly.

 

Our costs vary according to several factors, such as the complexity of the case, the location, the court (Magistrates or Crown Court), and the nature of the hearing. A non-trial hearing starts at £1,500 plus VAT, a Magistrates Court trial starts at £3,000 plus VAT. 

 

This work conducted may include:

 

  • An initial meeting.

  • Consideration of the case papers.

  • Legal advice on your case and the court procedure.

  • Further investigation/preparatory work.

  • Attending court with you for the hearing.

  • Post hearing advice and confirmation of outcome.

 

Any disbursements, such as for expert reports, forensic reports, expert witnesses and barristers will be additional costs and subject to VAT unless expressly indicated otherwise.

The following factors are likely to increase the cost of a matter: not having all of the paperwork available, not having missing or incorrect information that needs investigation and correction, third parties not responding to communications promptly or dealing with unusual or complex cases.

As soon as any complications arise these will be discussed with the client. Fees for the additional work being carried out will be agreed in advance of any additional work being undertaken.

In certain circumstances legal aid funding may be available. 

All personal data held by us will be held in accordance with the client care letter sent to clients.

Client consent allowing the use of personal data is contained in the client care letter and this permits the use the personal data to represent the client in legal proceedings. All personal data provided by the client or other persons or sent to the client and other persons in connection with representing the client in legal proceedings will be used solely for the particular purpose outlined in the client care letter and for no other purpose.

The persons referred to above who are likely to receive and/or send your personal data are usually the same and constitute for example the client, prosecution authorities, the court, experts, witnesses and other persons connected to the client’s case.

Every client has the right to make a Data Subject Request to identify what personal data is held and seek access to it and seek rectification or erasure of any personal data held. Contact us regarding all such requests. Reasonable requests will not incur a cost.

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